Privacy Policy

Template notice. This policy is a professional starting point and should be reviewed and adapted by qualified legal counsel for your jurisdiction (e.g. GDPR, UK GDPR, NDPR, CCPA) before publication.

Sentrix Global Technologies Limited (“Sentrix”, “we”, “us”) is committed to protecting your privacy. This policy explains what personal information we collect, how we use and safeguard it, and the choices and rights you have. Because Sentrix builds safety-intelligence technology, responsible handling of data is core to who we are.

1. Scope

This policy applies to information we process through this website and our communications with you. Where Sentrix processes data on behalf of an organisation that uses our products (for example, footage analysed by VisionGuard or telematics processed for a fleet operator), we act as a data processor and that organisation is the controller; their privacy notice and our data-processing agreement govern that data.

2. Information we collect

Information you provide: name, organisation, work email, phone number and any details you include when you request a demo or contact us.
Usage information: pages visited, approximate location derived from IP, device and browser type, and interaction data.
Preferences: your theme choice is stored locally in your browser (see our Cookie Policy).

3. How we use it

To respond to enquiries and provide demos and information you request.
To operate, secure, maintain and improve our website and services.
To send service or marketing communications where you have consented or where permitted by law.
To comply with legal obligations and protect our rights and users.

4. Legal bases

Where applicable law (such as the GDPR) requires a legal basis, we rely on: your consent; performance of a contract; our legitimate interests in operating and improving our business; and compliance with legal obligations.

We do not sell your personal information. We share it only with: trusted service providers who process data on our behalf under contract; professional advisers; authorities where required by law; and parties to a corporate transaction, subject to appropriate safeguards.

6. Data retention

We keep personal information only for as long as necessary to fulfil the purposes described here, satisfy legal or contractual requirements, and resolve disputes — after which it is securely deleted or anonymised.

7. Security

We apply technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure or destruction. Learn more on our Security & Trust page. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your rights

Depending on your location, you may have the right to access, correct, delete, restrict or object to processing of your personal information, to data portability, and to withdraw consent. To exercise any right, contact us using the details below. You also have the right to lodge a complaint with your data-protection authority.

9. International transfers

We may transfer information to countries other than your own. Where we do, we use appropriate safeguards such as standard contractual clauses to protect your information.

10. Children

Our website and services are not directed to children under 16, and we do not knowingly collect their personal information. Family-safety features are configured and consented to by a responsible adult.

11. Changes

We may update this policy from time to time. We will post the revised version here and update the “last updated” date above. Material changes may be communicated more prominently.

12. Contact us

For any privacy question or request, contact our team at privacy@sentrixglobaltech.com or via our contact page.