Help & answers
Frequently asked questions
The essentials about Sentrix. Can't find what you need? Talk to our team.
What exactly is Sentrix?
Sentrix is an AI-powered safety intelligence ecosystem. Rather than selling isolated tools, we unify AI surveillance, mobility, emergency response, fleet and insurance intelligence into one connected platform that helps you detect threats earlier and prevent incidents before they escalate.
How is Sentrix different from traditional security?
Traditional systems are reactive — they record what already went wrong. Sentrix is built to be predictive and proactive: it interprets behaviour and signals in real time, verifies people and vehicles, and raises alerts as risk forms, so teams can act before an incident rather than after.
Do I need to replace my existing cameras?
No. VisionGuard works with the infrastructure you already own — CCTV, IP cameras, dashcams and bodycams — turning existing footage into intelligence. You don't need more cameras; you need smarter ones. Learn more about VisionGuard.
Which industries does Sentrix serve?
Government, law enforcement, transport, logistics, insurance, education, healthcare, worship centres, corporates, financial institutions, real estate, hospitality, smart cities and critical infrastructure — among others. See all industries.
Is my data secure and private?
Security is our foundation. We encrypt data in transit and at rest, apply least-privilege access, minimise what we collect, and keep humans accountable for decisions. Customers own their data. Read our Security & Trust Center and Privacy Policy.
Can the solutions be deployed individually?
Yes. You can adopt a single platform — say SentrixGo or Fleet Intelligence — or connect several into a unified ecosystem and a central Security Operations Centre. We tailor the deployment to your needs.
How does verification work?
In our Verified Transportation Network, drivers and vehicles are confirmed before a journey, and the trip is monitored in real time, with the ability to escalate incidents and activate emergency response. Learn more.
What does it cost?
Deployments vary by scale, integrations and the platforms involved, so pricing is tailored. The best next step is a short conversation — request a demo and we'll scope it with you.
How do we get started?
Request a demo and a safety specialist will walk you through the platforms relevant to your industry and risk profile, then design a deployment around the infrastructure you already have.